Hi, my name is Cheyanne Matthews (Chy Wolf on FB) last year my mother passed away (Apri...

GetHuman-kittenzz's customer service issue with Facebook from February 2020

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The issue in GetHuman-kittenzz's own words
Hi, my name is Cheyanne Matthews (Chy Wolf on FB) last year my mother passed away (April (Jones) Matthews) my family and I have been trying to get into her Facebook account for awhile now. A friend told me about this page so I thought that this was my only hope. If you need proof that I am her daughter, then you can look at April (Jones) Matthews page. I joined Facebook after she passed and I'm not friends with her on Facebook. There are pictures and videos of my little brother and I that no one can see*access. Do you think you can help out and give me her FB email and password...or send me a code or something. I don't know. Anything will help! Thank you.

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Facebook

Customer service issue
Reported by GetHuman-kittenzz
Feb 19th, 2020 - 8 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 218896 others
0 customers following this

Timeline

GetHuman-kittenzz started working on this issue
Feb 19th 9:30pm
GetHuman-kittenzz indicated the issue is not fixed yet.
Feb 22nd 1:04am