I kept getting requests from current friends and tried to reset my password. It would n...

GetHuman4083009's Recover Hacked Account issue with Facebook from December 2019

Help with my Facebook issue
First: share to improve GetHuman4083009's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4083009 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman4083009's own words
Access my facebook account and change the passwrod ... I kept getting requests from current friends and tried to reset my password. It would not let me and I have used every password I had with no success. I can only assume I have been hacked, I cannot get any emails from facebook despite my email address being correct. I used a second one and still no email to reset the password.
Cannot reach anyone at Facebook and none of the obvious options work.
Access to my account
Everything. I don't know what else to do.Please help.
How GetHuman4083009 fixed the problem

We are waiting for GetHuman4083009 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Facebook

Facebook
Recover Hacked Account issue
Reported by GetHuman4083009
Dec 12th, 2019 - a year ago
Not resolved
Seen by 4 customers so far
Similar issue to 231838 others
0 customers following this

Timeline

GetHuman4083009 started working on this issue
Dec 12th, 2019 10:15am
GetHuman4083009 indicated the issue is not fixed yet.
Dec 12th, 2019 3:19pm
GetHuman4083009 indicated the issue is not fixed yet.
Dec 12th, 2019 3:48pm