My name is ikenna Ayogu. My Facebook account was hacked on the **th of November **** at...

GetHuman-ikehyaci's Recover Hacked Account issue with Facebook from December 2019

Help with my Facebook issue
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Before contacting them, items GetHuman-ikehyaci may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman-ikehyaci's own words
My name is ikenna Ayogu. My Facebook account was hacked on the **th of November **** at **:**hrs and the email address changed from *****@***.com to *****@***.com. The password was also changed hence I cannot log into my account any longer. I want my account Facebook account restored so that I can still go ahead and use it.

GetHuman-ikehyaci did not yet indicate what Facebook should do to make this right.

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Facebook

Recover Hacked Account issue
Reported by GetHuman-ikehyaci
Dec 9th, 2019 - a year ago
Not resolved
Seen by 9 customers so far
Similar issue to 230639 others
0 customers following this

Timeline

GetHuman-ikehyaci started working on this issue
Dec 9th, 2019 6:59pm
GetHuman-ikehyaci indicated the issue is not fixed yet.
Dec 10th, 2019 5:27am

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