Hackers have changed my email on Facebook to there’s and my phone number to theres. The...

GetHuman4061093's Recover Hacked Account issue with Facebook from December 2019

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Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman4061093's own words
Hackers have changed my email on Facebook to there’s and my phone number to theres. They have also changed my email passwords and information I can’t get onto my account please help

GetHuman4061093 did not yet indicate what Facebook should do to make this right.

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Facebook

Recover Hacked Account issue
Reported by GetHuman4061093
Dec 8th, 2019 - 2 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 229812 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman4061093 started working on this issue
Dec 8th, 2019 12:44pm
GetHuman4061093 indicated the issue is not fixed yet.
Dec 8th, 2019 5:08pm
GetHuman4061093 indicated the issue is not fixed yet.
Dec 9th, 2019 2:03pm