On November * I ordered * calming pet beds Put in my card number etc. I hit send. Ev...

GetHuman3962546's customer service issue with Facebook from November 2019

Help with my Facebook issue
First: share to improve GetHuman3962546's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3962546 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman3962546's own words
On November * I ordered * calming pet beds Put in my card number etc. I hit send. Everything went fuzzy. Lots of tiny blue symbols. Had uneasy feeling about this. I made my payment through PayPal. There was no mention as to address etc. Following day I was clearing junk from my computer. Found message from somrone i did not recognize. My order through what I thought was US actually went to China. I am worried. Still have not received order. I was on Facebook today and there are many many ads showing calming beds.

GetHuman3962546 did not yet indicate what Facebook should do to make this right.

How GetHuman3962546 fixed the problem

We are waiting for GetHuman3962546 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman3962546
Nov 19th, 2019 - a year ago
Not resolved
Seen by 1 customer so far
Similar issue to 225218 others
0 customers following this


GetHuman3962546 started working on this issue
Nov 19th, 2019 3:42pm