My Facebook account has been hacked. I know longer use the email address associated wit...
GetHuman3837126's Recover Hacked Account issue with Facebook from October 2019
Help with my Facebook issue
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Before contacting them, items GetHuman3837126 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman3837126's own words
My Facebook account has been hacked. I know longer use the email address associated with my Facebook account as it was made up years ago and I never changed it. I have tried to recover the old email address but Hotmail can’t help me. The person who has hacked it has changed all my details including my messenger so I can’t access it that way either. They have changed my date of birth, gender and name to what I can see as Arabic. All my photos are still there.
GetHuman3837126 did not yet indicate what Facebook should do to make this right.
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