Good Morning. My name is Barry Browne and I am in Australia. My facebooked account was...

GetHuman3778697's Recover Disabled Account issue with Facebook from October 2019

Help with my Facebook issue
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here https://www.facebook.com/help/contact/260749603972907 and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman3778697's own words
Good Morning. My name is Barry Browne and I am in Australia. My facebooked account was hacked and I have been receiving emails from hackers. I advised Scamwatch that this had happened and they got on to it. My Facebook account was taken down yesterday and I cannot get back on. My original account was N*****@***.com and password was Norwich ****.I I did try a few times yesterday but at ** and in Aged Care I am not the brightest Mobile **********

GetHuman3778697 did not yet indicate what Facebook should do to make this right.

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Facebook

Recover Disabled Account issue
Reported by GetHuman3778697
Oct 16th, 2019 - a year ago
Fixed
Seen by 4 customers so far
Similar issue to 724930 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman3778697 started working on this issue
Oct 16th, 2019 9:52pm
GetHuman3778697 confirmed the issue is fixed. Hooray!
Oct 17th, 2019 4:08am

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