i am fed up with facebook... i cannot log into my account (*****@***.com) for over * mo...

GetHuman-ukflyuk's Recover Hacked Account issue with Facebook from October 2019

Help with my Facebook issue
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Before contacting them, items GetHuman-ukflyuk may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman-ukflyuk's own words
i am fed up with facebook... i cannot log into my account (*****@***.com) for over * months now sins my device broke, i am unable to log into the email and the phone number has changed..**I AM SICK OF MY PICTURES AND FAMILY ONLINE FOR PEOPLE TO VIEW AND COMMENT AND I HAVE NO CONTROL OVER THE ACCOUNT ANYMORE.**i have tried and tried to contact facebook but i have been ignored. *am i to assume you facebook has taken control of the account and now allowing people freely to obtaine my information????**the account email is *****@***.com *MY email is *****@***.com**every time i try to log in it says i have used a old password.... No i have used my normal one..

GetHuman-ukflyuk did not yet indicate what Facebook should do to make this right.

How GetHuman-ukflyuk fixed the problem

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Facebook

Recover Hacked Account issue
Reported by GetHuman-ukflyuk
Oct 16th, 2019 - a year ago
Not resolved
Seen by 8 customers so far
Similar issue to 724499 others
0 customers following this

Timeline

GetHuman-ukflyuk started working on this issue
Oct 16th, 2019 3:46pm
GetHuman-ukflyuk indicated the issue is not fixed yet.
Oct 16th, 2019 8:13pm

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