Hi Facebook, I was hacked last week Thursday. The hacker has changed my email, phone nu...
GetHuman-bekdutto's Recover Hacked Account issue with Facebook from October 2019
Help with my Facebook issue
First: share to improve GetHuman-bekdutto's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-bekdutto may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman-bekdutto's own words
Hi Facebook, I was hacked last week Thursday. The hacker has changed my email, phone number and password. Since then I have somehow changed the password so the hacker can’t get in but now I can’t because they have changed the email. I am really confused to what can happen from here, I don’t want to make a new account as I will lose lots of personal messages, photos and friends that I may not be able to find on an another account. My name is bek Dutton, if you would like me to take a picture of my ID I would be happy too!! *Thankyou
GetHuman-bekdutto did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-bekdutto fixed the problem
We are waiting for GetHuman-bekdutto to fix the problem and share the solution with the rest of us customers.
Please help with my Facebook issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Facebook customer problems.