Hello sir, when I login my Facebook account then your Facebook system show me just logo...

GetHuman3755921's customer service issue with Facebook from October 2019

Help with my Facebook issue
Before contacting them, items GetHuman3755921 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman3755921's own words
Hello sir, when I login my Facebook account then your Facebook system show me just logout option like this unfortunately we are reviewing these additional documents, we appreciate your passion. Sir this account was very important for me because, I have some business information in it.i have submitted my exact name & my birthday certificate. I can't login my Facebook account without any reason so I have real information it's my family & business Facebook account.My account is created with a number, for which I am contacting you with my personal mail.Requested to update my personal account to real name from this mail. Please Recheck & reopen my Facebook account.* Thanks Facebook Team.

GetHuman3755921 did not yet indicate what Facebook should do to make this right.

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Facebook

Customer service issue
Reported by GetHuman3755921
Oct 13th, 2019 - a year ago
Not resolved
Seen by 1 customer so far
Similar issue to 719319 others
0 customers following this

Timeline

GetHuman3755921 started working on this issue
Oct 13th, 2019 11:53am
GetHuman3755921 shared this issue with friends on Facebook
Oct 13th, 2019 11:53am