Changed computers, can't log in to my account, tried everything several times. Problem...

GetHuman-hobiedri's customer service issue with Facebook from September 2019

Help with my Facebook issue
The issue in GetHuman-hobiedri's own words
Changed computers, can't log in to my account, tried everything several times. Problem seems to be that my birthdate may have been somehow corrupted -- can't get past that in the change password process. What happens if I completely dump my account and attempt to re-register?

GetHuman-hobiedri did not yet indicate what Facebook should do to make this right.

How GetHuman-hobiedri fixed the problem
Unfortunately, the problem persists -- I cannot get into my Facebook account. I've tried every possible way to no avail. Changed computers, can't log in to my account, tried everything several times. Problem seems to be that my birthdate may have been somehow corrupted -- can't get past that in the change password process. What happens if I completely dump my account and attempt to re-register? This seems, for now, to be impossible to solve, as I'm stuck in several continuous loops that keep returning me to the attempt to verify my birthdate -- which of course doesn't work.
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Customer service issue
Reported by GetHuman-hobiedri
Sep 15th, 2019 - a year ago
Fixed
GetHuman-hobiedri shared how to fix
Seen by 6 customers so far
Similar issue to 666342 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-hobiedri started working on this issue
Sep 15th, 2019 3:17am
GetHuman-hobiedri confirmed the issue is fixed. Hooray!
Sep 15th, 2019 3:20am

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