My recovery email (*****@***.com) was hacked, which resulted in the deletion of that ac...

GetHuman-mrsolso's Reset Password issue with Facebook from June 2019

Help with my Facebook issue
First: share to improve GetHuman-mrsolso's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-mrsolso may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-mrsolso's own words
My recovery email (*****@***.com) was hacked, which resulted in the deletion of that account. I've always used my cell phone to log in and when I forgot my password the application kept trying to send to the yahoo.com account. I couldn't change the recovery email due to me not remembering my password. The application used to send a text to my phone, but now it won't. Is there anything I can do?
GetHuman-mrsolso did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-mrsolso fixed the problem
We are waiting for GetHuman-mrsolso to fix the problem and share the solution with the rest of us customers.
Please help with my Facebook issue
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Facebook

Reset Password issue
Reported by GetHuman-mrsolso
Jun 13th, 2019 - 4 mons ago
I have an issue with Facebook too
Not resolved
Seen by 10 customers so far
Similar issue to 518524 others
0 customers following this
Timeline
GetHuman-mrsolso started working on this issue
Jun 13th 2:11am
GetHuman-mrsolso indicated the issue is not fixed yet.
Jun 14th 2:29am
GetHuman-mrsolso indicated the issue is not fixed yet.
Jun 14th 2:32am
GetHuman-mrsolso indicated the issue is not fixed yet.
Jun 14th 2:32am
GetHuman-mrsolso indicated the issue is not fixed yet.
Jun 14th 2:32am
GetHuman-mrsolso indicated the issue is not fixed yet.
Jun 14th 2:33am
GetHuman-mrsolso indicated the issue is not fixed yet.
Jun 14th 2:33am
GetHuman-mrsolso indicated the issue is not fixed yet.
Jun 14th 2:34am
GetHuman-mrsolso indicated the issue is not fixed yet.
Jun 14th 2:34am