Facebook closed my account saying I violated their policies. I know that I have not. Th...
GetHuman2957888's Recover Hacked Account issue with Facebook from May 2019
Help with my Facebook issue
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Before contacting them, items GetHuman2957888 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman2957888's own words
Facebook closed my account saying I violated their policies. I know that I have not. They said there were reports that I'd done something but this must've been from a hacker. I have my business page too, which has been deleted and an Instagram page. They've said that they've looked at it an d still won't reactivate. I sent another email and they they replied the same again and will not respond to any other emails. I'm devastated and don't know how I can get this resolved. Please can you help me?
GetHuman2957888 did not yet indicate what Facebook should do to make this right.
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