I shared a post about all the firemen killed on *-** and asked for it to be posted to m...
GetHuman-dapfranc's customer service issue with Facebook from May 2019
Help with my Facebook issue
First: share to improve GetHuman-dapfranc's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-dapfranc may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-dapfranc's own words
I shared a post about all the firemen killed on *-** and asked for it to be posted to my timeline. I looked and it was not there. Couldn't figure out where it went. Then I saw "My Story" and there it was. I did not want it on "My Story" because I don't like "My Story" and have never used it. I don't even like to receive added to My Story posts. They don't stay on long enough to get a good look at what it is and then it scrolls to other people's stories. As far as I am concerned, My Story could be done away with. Can my post be changed from My Story to my timeline as I had requested? Why did it not go to my timeline as requested?
GetHuman-dapfranc did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-dapfranc fixed the problem
We are waiting for GetHuman-dapfranc to fix the problem and share the solution with the rest of us customers.
Please help with my Facebook issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.