My account was hacked. I changed the password and set the account for deletion. The ha...

GetHuman2956497's customer service issue with Facebook from May 2019

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The issue in GetHuman2956497's own words
My account was hacked. I changed the password and set the account for deletion. The hacker does the forgot password thing, I get an email:*"We received a request to reset your Facebook password. Enter the following password reset code:"*The hacker changes the password, and logs back in reactivating the account. This happens again and again.... Please just delete my account, please! I need some help here....
GetHuman2956497 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman2956497
May 20th, 2019 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 6 customers so far
Similar issue to 489606 others
0 customers following this
Timeline
GetHuman2956497 started working on this issue
May 20th 9:47pm
GetHuman2956497 indicated the issue is not fixed yet.
May 21st 3:20pm
GetHuman2956497 indicated the issue is not fixed yet.
May 21st 3:25pm
GetHuman2956497 indicated the issue is not fixed yet.
May 21st 3:45pm