I changed my mobile number. I didn’t update it from a logged in device so when I tried...

GetHuman2948097's Can't Receive Code to Reset issue with Facebook from May 2019

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The issue in GetHuman2948097's own words
I changed my mobile number. I didn’t update it from a logged in device so when I tried to log in on mobile, I couldn’t supply the authentication code. I sent a ticket in January with a picture of my ID. Never heard back... sent another ticket recently with a photo of myself with an authenticator auth code and was sent to a link broken or deleted page after submission? I don’t know what to do to. It’s May. I want my facebook account back so I can contact people, I hate using a separate*new facebook account.
GetHuman2948097 did not yet indicate what Facebook should do to make this right.
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Can't Receive Code to Reset issue
Reported by GetHuman2948097
May 19th, 2019 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 487375 others
0 customers following this
GetHuman2948097 started working on this issue
May 19th 7:08am