My name is Haley Brester and i got a notification from facebook saying someone was tryi...
GetHuman-haleybre's Recover Disabled Account issue with Facebook from May 2019
Help with my Facebook issue
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Before contacting them, items GetHuman-haleybre may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here https://www.facebook.com/help/contact/260749603972907 and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman-haleybre's own words
My name is Haley Brester and i got a notification from facebook saying someone was trying to log on from an unfamiliar location and to change my password. The email i used to create my facebook is almost ** years old and has never been logged on to be actually used for me to receive emails. i used my phone number if i ever had to log on. well when resetting my password it logged me onto an account with the name “Glenda Mace” which is not me but is somehow connected to my email and my phone number. i’m locked out of my actual facebook account and i can’t remember my password to change it.
GetHuman-haleybre did not yet indicate what Facebook should do to make this right.
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