I have two instagram business accounts. My main one, @drewdoggettphototgraphy was not a...

GetHuman2894105's customer service issue with Facebook from May 2019

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The issue in GetHuman2894105's own words
I have two instagram business accounts. My main one, @drewdoggettphototgraphy was not approved for Instagram Shopping even though I completed the set-up. However, my second account, @sableislandhorses was approved even though I didn't ask for it nor did I set-up a shop or anything for this account. Would you kindly tell me why my main one wasn't approved and*or what I can do to appeal it? Thank you.
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Facebook

Customer service issue
Reported by GetHuman2894105
May 9th, 2019 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 5 customers so far
Similar issue to 473257 others
0 customers following this
Timeline
GetHuman2894105 started working on this issue
May 9th 5:33pm
GetHuman2894105 indicated the issue is not fixed yet.
May 10th 12:50pm
GetHuman2894105 indicated the issue is not fixed yet.
May 10th 6:01pm