Hi am visvanathan, I have * fb account, one is visvanathan vissa which was created on...

GetHuman-vissavi's Recover Hacked Account issue with Facebook from May 2019

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Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman-vissavi's own words
Hi am visvanathan, I have * fb account, one is visvanathan vissa which was created on * to * years back n not used. Another one is vissa Visvanathan which was created on *or * years back n still I'm using. What's the problem is, my name was changed as Michael Smith but my details are same in it. If I tried to login to my account,it shows only old account which was named visvanathan vissa. I can't able to login to my vissa Visvanathan account. Please contact me or recover my account
GetHuman-vissavi did not yet indicate what Facebook should do to make this right.
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Facebook

Recover Hacked Account issue
Reported by GetHuman-vissavi
May 7th, 2019 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 470078 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-vissavi started working on this issue
May 7th 7:13pm