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GetHuman-luwannam's Recover Hacked Account issue with Facebook from March 2019

Help with my Facebook issue
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman-luwannam's own words
Login to the account after the notification. ... My email account was hacked yesterday along with my deceased mother. I was able to recover my email accounts but my password Facebook cannot be restored because the hacker changed the recovery email and phone number. The incident will be reported to the authorities.
It is still locked because the recovery email does not belong to the owner of the account.
I want to access my account.
I have an issue with Facebook too
How GetHuman-luwannam fixed the problem
We are waiting for GetHuman-luwannam to fix the problem and share the solution with the rest of us customers.
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Recover Hacked Account issue
Reported by GetHuman-luwannam
Mar 28th, 2019 - a mon ago
I have an issue with Facebook too
Fixed
Seen by 11 customers so far
Similar issue to 408090 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-luwannam started working on this issue
Mar 28th 4:41pm
GetHuman-luwannam indicated the issue is not fixed yet.
Mar 29th 5:01pm
GetHuman-luwannam indicated the issue is not fixed yet.
Mar 29th 5:01pm
GetHuman-luwannam indicated the issue is not fixed yet.
Mar 31st 5:08pm
GetHuman-luwannam indicated the issue is not fixed yet.
Mar 31st 5:10pm
GetHuman-luwannam indicated the issue is not fixed yet.
Apr 3rd 12:38am
GetHuman-luwannam indicated the issue is not fixed yet.
Apr 3rd 12:39am
GetHuman-luwannam indicated the issue is not fixed yet.
Apr 3rd 12:43am