I noticed an email on my FB account and went to remove it. Then it wouldn’t let me into...

GetHuman2614715's customer service issue with Facebook from March 2019

4 views
 | 
407434 similar
 | 
0 following
Help with my Facebook issue
How did GetHuman2614715 do it?
Waiting to hear how GetHuman2614715 fixed the problem to share with other customers.
The issue in GetHuman2614715's own words
I noticed an email on my FB account and went to remove it. Then it wouldn’t let me into my account. Told me I needed to send code to friends. So I finally got all them Contacted and put in the codes but still said they were wrong. I even sent my driver lic, my ssi card and my birth certificate using my moms email. Still nothing I got divorced and my ex may have hacked my account I dont have my old phone number she took the phone and am having to use my moms phone and email.
GetHuman2614715 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman2614715 fixed the problem
We are waiting for GetHuman2614715 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2614715 fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman2614715
Mar 28th, 2019 - 22d ago
I have an issue with Facebook too
Fixed
Seen by 4 customers so far
Similar issue to 407434 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman2614715 started working on this issue
Mar 28th 5:25am
GetHuman2614715 indicated the issue is not fixed yet.
Apr 1st 1:13pm
GetHuman2614715 confirmed the issue is fixed. Hooray!
Apr 1st 1:13pm