I can't log onto my acct. My Email is *****@***.com my old phone is ***-***-**** I do n...

GetHuman-kayjb's Report a Problem issue with Facebook from March 2019

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I can't log onto my acct. My Email is *****@***.com my old phone is ***-***-**** I do not receive codes to my email I no longer have that phone * can not receive a code that way either, I tried putting in my new * apparently another gentlemen had my new * at one time didn't realize I was logging onto his account, I put that his acc was not me still wouldn't let me log on to my acct with my email new phone * old phone * to change my password, Ive tried everything please I need help accessing my account Thank you
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Facebook

Report a Problem issue
Reported by GetHuman-kayjb
Mar 28th, 2019 - 25d ago
I have an issue with Facebook too
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Seen by 3 customers so far
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-kayjb started working on this issue
Mar 28th 12:03am
GetHuman-kayjb confirmed the issue is fixed. Hooray!
Apr 2nd 7:37pm