Someone has hacked into my account and is sending Messenger messages requesting $$$ to...

GetHuman-bylahair's Recover Hacked Account issue with Facebook from March 2019

1 view
405972 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman-bylahair's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-bylahair's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-bylahair will want to follow the link below to head to their help center. We will check on GetHuman-bylahair later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-bylahair may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman-bylahair's own words
Someone has hacked into my account and is sending Messenger messages requesting $$$ to be put on GameStop card. I have tried to login to my accounts and “I” have been locked out but this person is still sending messages. I have * accounts-personal and business. Also when Facebook requests to send a code to my email, it is not going to my email. I have sent over ** requests to get the code and have not received one yet.
GetHuman-bylahair did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-bylahair fixed the problem
We are waiting for GetHuman-bylahair to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-bylahair fixes it.
This email address isn't valid


Recover Hacked Account issue
Reported by GetHuman-bylahair
Mar 27th, 2019 - 23d ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
Similar issue to 405972 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-bylahair started working on this issue
Mar 27th 5:55pm