My email list on my computer was recently hacked. since then, my Messenger won't downlo...

GetHuman-gacamman's Recover Disabled Account issue with Facebook from March 2019

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Help with my Facebook issue
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GetHuman-gacamman's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-gacamman will want to follow the link below to head to their help center. We will check on GetHuman-gacamman later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-gacamman may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here https://www.facebook.com/help/contact/260749603972907 and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman-gacamman's own words
My email list on my computer was recently hacked. since then, my Messenger won't download on my android phone only. I got phone message from Messenger on my screen, asking me to log back into my Messenger account but I couldn't remember my password and it wouldn't let me reset it. I'm not sure this was even legit and not a hack. How can I get Messenger working again on my phone? I can get to Messenger but when I click on a message, it won't download.
GetHuman-gacamman did not yet indicate what Facebook should do to make this right.
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Facebook

Recover Disabled Account issue
Reported by GetHuman-gacamman
Mar 27th, 2019 - a mon ago
I have an issue with Facebook too
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Seen by 4 customers so far
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GetHuman-gacamman started working on this issue
Mar 27th 5:02pm