Hello, this is Jacque Villa, my facebook account was disabled since * days ago, I did n...

GetHuman-jcque_ch's Hacked or Disabled Accounts issue with Facebook from March 2019

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GetHuman-jcque_ch's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-jcque_ch will want to follow the link below to head to their help center. We will check on GetHuman-jcque_ch later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-jcque_ch may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-jcque_ch's own words
Hello, this is Jacque Villa, my facebook account was disabled since * days ago, I did not do anything that can harm facebook or any users. I submitted an appeal yesterday and again today. I tried to make another facebook account since I want to communicate with my family also, but since facebook still disabled the new account. facebook sent mail to my email but that email I cannot remember anymore. I want to ask help if what will I do now. How can I get back my old account. Please help me since it is very important account.
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Facebook

Hacked or Disabled Accounts issue
Reported by GetHuman-jcque_ch
Mar 27th, 2019 - 22d ago
I have an issue with Facebook too
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GetHuman-jcque_ch started working on this issue
Mar 27th 12:01pm