I am a new employee for The Salvation Army (Heartland Division) We encompass ** locatio...

GetHuman2599446's customer service issue with Facebook from March 2019

Help with my Facebook issue
The issue in GetHuman2599446's own words
I am a new employee for The Salvation Army (Heartland Division) We encompass ** locations and before I started in this role there was little centralization of each locations' digital presence. I am reaching out to hopefully get admin access to pages that are active but the log in information has been lost before my time here. I can provide any proof needed as well as any further clarification, but to begin with the page "The Salvation Army Peoria IL" or @SalvationArmyTreeOfLightsPeoria is the main one in question at the moment. If it is possible to give the new agnostic, company Facebook account admin access to this page so that I can update and run it properly, please let me know how I can do so.
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Customer service issue
Reported by GetHuman2599446
Mar 26th, 2019 - a mon ago
I have an issue with Facebook too
Seen by 3 customers so far
Similar issue to 404131 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman2599446 started working on this issue
Mar 26th 8:02pm
GetHuman2599446 indicated the issue is not fixed yet.
Mar 29th 8:11pm