I am a new employee for The Salvation Army (Heartland Division) We encompass ** locatio...

GetHuman2599446's customer service issue with Facebook from March 2019

Help with my Facebook issue
The issue in GetHuman2599446's own words
I am a new employee for The Salvation Army (Heartland Division) We encompass ** locations and before I started in this role there was little centralization of each locations' digital presence. I am reaching out to hopefully get admin access to pages that are active but the log in information has been lost before my time here. I can provide any proof needed as well as any further clarification, but to begin with the page "The Salvation Army Peoria IL" or @SalvationArmyTreeOfLightsPeoria is the main one in question at the moment. If it is possible to give the new agnostic, company Facebook account admin access to this page so that I can update and run it properly, please let me know how I can do so.
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Facebook

Customer service issue
Reported by GetHuman2599446
Mar 26th, 2019 - a mon ago
I have an issue with Facebook too
Fixed
Seen by 3 customers so far
Similar issue to 404131 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman2599446 started working on this issue
Mar 26th 8:02pm
GetHuman2599446 indicated the issue is not fixed yet.
Mar 29th 8:11pm