I have a new phone and forgot my password because I always just stay logged in. When I...

GetHuman-kelmcgi's Recover Account issue with Facebook from March 2019

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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-kelmcgi's own words
I have a new phone and forgot my password because I always just stay logged in. When I have a recovery code sent to my phone or my email, I type the code in and one of two things happen. It either says that I have tried too many times, even if I wait a day or two to do it again OR it says the code doesn't work. I used my Facebook to log into other apps and now I'm not able to use any of those until I reset my password and get into Facebook. Please help.
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Facebook

Recover Account issue
Reported by GetHuman-kelmcgi
Mar 26th, 2019 - 24d ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 403943 others
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GetHuman-kelmcgi started working on this issue
Mar 26th 6:26pm