I got locked out of my Facebook account. Asked me to send another photo to verify ident...
GetHuman2597860's Report a Problem issue with Facebook from March 2019
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Help with my Facebook issue
GetHuman2597860's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2597860 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2597860 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Facebook has better answers for you: Facebook Help Center
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The issue in GetHuman2597860's own words
Trying to get my acct unlocked. They asked for photo id. I did. Says they are verifying it and I can't access awaiting their review. Now about an hour! ... I got locked out of my Facebook account. Asked me to send another photo to verify identity. Still denies access saying, Verifying my identity. Can't use Facebook right now." Has been about ** minutes, same message. They messaged me code. I used. Got above message.
I have lots of people I am trying to contact. I cannot now. System here keeps asking me what to do. Facebook needs to give me access again!!
I want access to my account and not continue to see that they are verifying my photo id.
Several years. I have always praised what you do but getting very frustrated. I have to re-log in about once a week, change my password and start again. Something isn't right!!!
All other steps.
I have an issue with Facebook too
How GetHuman2597860 fixed the problem
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GetHuman2597860 indicated the issue is not fixed yet.
Mar 26th, 2019 5:07pm
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