I can't log back in to my account I forgot to change my number and I forgot my password...

GetHuman2597699's Recover Account issue with Facebook from March 2019

403633 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman2597699's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2597699's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2597699 will want to follow the link below to head to their help center. We will check on GetHuman2597699 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman2597699 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman2597699's own words
I can't log back in to my account I forgot to change my number and I forgot my password word for my email. I I'm willing to send in the info I need to get my account back right such as my ID and any other info y'all need. My old email address is,******@***.com, My new email address is, *****@***.com, I'm friends with family members who is no longer here on earth will some one please help me..
GetHuman2597699 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman2597699 fixed the problem
We are waiting for GetHuman2597699 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2597699 fixes it.
This email address isn't valid


Recover Account issue
Reported by GetHuman2597699
Mar 26th, 2019 - 23d ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 403633 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman2597699 started working on this issue
Mar 26th 4:39pm