Ok I was sending a message and it said that I needed to update my fb. When I updated my...

GetHuman-crdjoh's Recover Account issue with Facebook from March 2019

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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-crdjoh's own words
Ok I was sending a message and it said that I needed to update my fb. When I updated my fb I was locked out of my account. Everything was gone. So I tried to get it back and instead I wound up with **) an old page with everything on it.**) a new page with nothing on it.**) I don't want the new page**) all of my game progress is on my old page.**)My Email is (C*****@***.com) but when I enter my email it tells me that it belongs to someone else. "I know because it belongs to me (old page)" You fb people are waaay smarter than I am so please help me out
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Facebook

Recover Account issue
Reported by GetHuman-crdjoh
Mar 26th, 2019 - a mon ago
I have an issue with Facebook too
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Seen by 2 customers so far
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GetHuman-crdjoh started working on this issue
Mar 26th 6:21am