I just recently got a new phone. All of my old log in passwords were not saved. My Face...

GetHuman-derekdag's customer service issue with Facebook from March 2019

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The issue in GetHuman-derekdag's own words
I just recently got a new phone. All of my old log in passwords were not saved. My Facebook email is a old MetNet.edu email which no longer is an email provider. I can search my account by phone number but not reset my password in any way except my old *****@***.com email. If I could please get a password sent to my phone number or a contact of my friends, that would be great. Perhaps some security questions, whatever. ***-***-**** Derek Francis *Thanks
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Customer service issue
Reported by GetHuman-derekdag
Mar 26th, 2019 - 24d ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
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GetHuman-derekdag started working on this issue
Mar 26th 4:26am