My Facebook account was hacked. I can't get into my account because they keep changing...

GetHuman2593585's Hacked or Disabled Accounts issue with Facebook from March 2019

401514 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman2593585's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2593585's next move: try the Facebook help center again.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2593585 will want to follow the link below to head to their help center. We will check on GetHuman2593585 later to make sure it's all set or try to help escalate.
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman2593585's own words
My Facebook account was hacked. I can't get into my account because they keep changing my password. When it is time for me to reset my password, whoever hacked it makes it impossible to hide my password. They delay messages to my AOL account and are making my life a living ****. I had a complete profile and tonight when I tried to get my account back, it created a completely different account! My name is Donna Byarski-Trime and my log in name is *****@***.com. This is rediculous! My profile picture was of myself and my daughter.
GetHuman2593585 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman2593585 fixed the problem
We are waiting for GetHuman2593585 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2593585 fixes it.
This email address isn't valid


Hacked or Disabled Accounts issue
Reported by GetHuman2593585
Mar 26th, 2019 - 25d ago
I have an issue with Facebook too
Not resolved
Seen by 4 customers so far
Similar issue to 401514 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman2593585 started working on this issue
Mar 26th 12:35am