My mothers Facebook account is inaccessible her password is not working **After resetti...

GetHuman-nursegma's customer service issue with Facebook from March 2019

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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-nursegma's own words
My mothers Facebook account is inaccessible her password is not working **After resetting her password using her verified email for the account a box popped up saying Facebook is down for maintenance they’re working on the problem we are in Ormond Beach Florida ***** Our phone number is ***-***-**** there are two more Facebook accounts belong to my brother and sister, my mothers children both on the telephone and computer also inaccessible**My mothers Facebook account is Barbara Benton Allen**N*****@***.com** Please advise us Either by text or by emailing my mothers yahoo account
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Customer service issue
Reported by GetHuman-nursegma
Mar 13th, 2019 - 5 mons ago
I have an issue with Facebook too
Not resolved
Seen by 12 customers so far
Similar issue to 375919 others
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GetHuman-nursegma started working on this issue
Mar 13th 6:23pm