I logged into my account on Sunday after deactivating as I do this sometimes but I choo...

GetHuman2474035's customer service issue with Facebook from March 2019

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The issue in GetHuman2474035's own words
I logged into my account on Sunday after deactivating as I do this sometimes but I choose the I have another Facebook account option so you can’t be searched for when deactivated. I did the same when deactivating this time, same I have another account. I’ve done this for years. I tried to log back on today and it won’t recognise my email or password. I’ve tried countless times. I won’t deactivate again if I can get back on as this has really upset me as I have all my children’s photos and so many memories on here that I don’t have anywhere else. Please please can you help? My user name is Shelly Grimes , email ( *****@***.com). Thank you
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Customer service issue
Reported by GetHuman2474035
Mar 13th, 2019 - 5 mons ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 375909 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman2474035 started working on this issue
Mar 13th 6:22pm