Something seemed different about my facebook this morning so I chose to change the pass...

GetHuman1651827's customer service issue with Facebook from March 2019

375880 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman1651827's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1651827's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1651827 will want to follow the link below to head to their help center. We will check on GetHuman1651827 later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman1651827 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1651827's own words
Something seemed different about my facebook this morning so I chose to change the password and log out of all devices. My screen went to a blank page so I tried logging in with the new pass, it didn't work. I tried the old pass, it no longer worked either.. I tried the send code to email option . I put in the code and it says there are no valid codes. I've typed the codes, even tried copy*paste. Doesn't work either way. I would really like to fix my account back. I still have access to my email.. I'm guessing when it went to a white page when trying to change pass that something went wrong somewhre.. If I need to send other verification of who I am, I have no problem with that.
GetHuman1651827 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1651827 fixed the problem
We are waiting for GetHuman1651827 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1651827 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1651827
Mar 13th, 2019 - 5 mons ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 375880 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1651827 started working on this issue
Mar 13th 6:21pm