I have the two step authentication factor on my Facebook account in order for me to log...

GetHuman-samamez's customer service issue with Facebook from March 2019

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The issue in GetHuman-samamez's own words
I have the two step authentication factor on my Facebook account in order for me to login i have to provide a code that it’s send to my phone through msm, I logged out of my account yesterday and when I tried to login again it asked me for my code, but I never received the code to my phone. On top of that the email account that it’s linked to my Facebook account, doesn’t exist anymore but I haven’t been able to change it. So I don’t have access to the email and the code through my phone doesn’t work. Please try to get in contact with me to *****@***.com (which by the way it’s the secondary email account assigned to my Facebook account) or my phone number **********. *Thank you
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Customer service issue
Reported by GetHuman-samamez
Mar 13th, 2019 - 5 mons ago
I have an issue with Facebook too
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Seen by 3 customers so far
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GetHuman-samamez started working on this issue
Mar 13th 3:16pm