I was using the Facebook app on my Samsung tablet and was signed in just fine. I then w...
GetHuman-grkong's customer service issue with Facebook from March 2019
Help with my Facebook issue
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The issue in GetHuman-grkong's own words
I was using the Facebook app on my Samsung tablet and was signed in just fine. I then was on an internet page and I wanted to follow them on Facebook, so I hit the F on their web page and it asked me to sign in. I signed in but Facebook thought I was on a device that has not signed in before. They wanted to send me a code but a code never came through to my phone, I'm not sure if my phone number is on the account. Anyway they said the only way I can now sign in is by sending a photo of my gov't I'D. I refuse to do this, is their no other way?
GetHuman-grkong did not yet indicate what Facebook should do to make this right.
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