Hi Team, We have a business Instagram Account (@Popstrukt*Furniture). For multiple week...
GetHuman2469422's customer service issue with Facebook from March 2019
Help with my Facebook issue
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GetHuman2469422's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2469422 will want to follow the link below to head to their help center. We will check on GetHuman2469422 later to make sure it's all set or try to help escalate.
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Before contacting them, items GetHuman2469422 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman2469422's own words
Hi Team, We have a business Instagram Account (@Popstrukt*Furniture). For multiple weeks we have tried to reach out to Facebook*Instagram for support regarding our account but to no avail. We are locked out of our account and multiple verification attempts on multiple devices have failed. We have tried logging support queries but the same error messages pop-up saying, 'oops, something went wrong' or 'we can't seem to refresh your feed'. We have tried multiple devices with no luck, we are out of options and would desperately like to bring this issue to Facebook's technical support team's attention, please helping in reaching out directly to them?
GetHuman2469422 did not yet indicate what Facebook should do to make this right.
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