I had a messenger app before without a FB account. After resetting my mobile the app g...

GetHuman2459589's customer service issue with Facebook from March 2019

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The issue in GetHuman2459589's own words
I had a messenger app before without a FB account. After resetting my mobile the app got disappeared. Couldn't see the profile picture after adding the mobile number. Then I had to replace with another photo of mine after adding my same mobile number. In my husband's FB account shows that I have two messenger app profiles. I need to recover my old messenger app with I had contacted to my friends contacts.
GetHuman2459589 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman2459589
Mar 12th, 2019 - 5 mons ago
I have an issue with Facebook too
Not resolved
Seen by 5 customers so far
Similar issue to 371824 others
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GetHuman2459589 started working on this issue
Mar 12th 8:49am