On ****** I logged into Facebook and noticed the language had been changed to I'm guess...

GetHuman2460647's customer service issue with Facebook from March 2019

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Help with my Facebook issue
GetHuman2460647's next move: try the Facebook help center again.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2460647 will want to follow the link below to head to their help center. We will check on GetHuman2460647 later to make sure it's all set or try to help escalate.
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The issue in GetHuman2460647's own words
On ****** I logged into Facebook and noticed the language had been changed to I'm guessing Chinese. I changed it back to English and continued on. The following day I noticed my profile name had been changed to Ail Ail and I was unable to log in. I no longer have the email I used to set up my account and my phone number is no longer working for a way to reset my password. *I would like to be able to get back into my account.
GetHuman2460647 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman2460647
Mar 12th, 2019 - 5 mons ago
I have an issue with Facebook too
Fixed
Seen by 1 customer so far
Similar issue to 372099 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman2460647 started working on this issue
Mar 12th 1:31pm
GetHuman2460647 indicated the issue is not fixed yet.
Mar 12th 1:34pm