Im trying to have only one account on facebook. I had to replace my phone and now it c...

GetHuman-ejschift's customer service issue with Facebook from March 2019

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The issue in GetHuman-ejschift's own words
Im trying to have only one account on facebook. I had to replace my phone and now it comes up EulaJean Schiffner...The account I want is EulaJean Moore Schiffner. I deactivated using one of my email addresses, but because my profile page comes up under EulaJean Schiffner, I can't seem to get it moved to EulaJean Moore Schiffner. I use gmail and aol account. Each time they ask me to change my password, it locks me out of my EulaJean Moore Schiffner account. This also creates a problem on messenger. I have tried googling several helps, but nothing is working.
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Facebook

Customer service issue
Reported by GetHuman-ejschift
Mar 11th, 2019 - 5 mons ago
I have an issue with Facebook too
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GetHuman-ejschift started working on this issue
Mar 11th 11:10pm