My niece Alaina Mckinnon and her Boyfriend Dustin grant broke up and he knew her accoun...

GetHuman2316671's customer service issue with Facebook from February 2019

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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman2316671's own words
My niece Alaina Mckinnon and her Boyfriend Dustin grant broke up and he knew her account password and locked her out of her facebook so she cant see what he writes and hes going on her fb and writing nasty, nasty stuff and acting as if it were her writing and its not, but hes locked her out! my question is, Is there anyway she can delete this account and get another one without getting a new phone????
GetHuman2316671 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman2316671
Feb 27th, 2019 - 3 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 352997 others
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GetHuman2316671 started working on this issue
Feb 27th 3:04pm