My niece Alaina Mckinnon and her Boyfriend Dustin grant broke up and he knew her accoun...
GetHuman2316671's customer service issue with Facebook from February 2019
Help with my Facebook issue
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GetHuman2316671's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2316671 will want to follow the link below to head to their help center. We will check on GetHuman2316671 later to make sure it's all set or try to help escalate.
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Before contacting them, items GetHuman2316671 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman2316671's own words
My niece Alaina Mckinnon and her Boyfriend Dustin grant broke up and he knew her account password and locked her out of her facebook so she cant see what he writes and hes going on her fb and writing nasty, nasty stuff and acting as if it were her writing and its not, but hes locked her out! my question is, Is there anyway she can delete this account and get another one without getting a new phone????
GetHuman2316671 did not yet indicate what Facebook should do to make this right.
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