Someone stole my phone and when I got it back I had messenger on it yet I have never ha...

GetHuman-deanlud's customer service issue with Facebook from February 2019

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The issue in GetHuman-deanlud's own words
Someone stole my phone and when I got it back I had messenger on it yet I have never had a Facebook or messenger account, I'm concerned that someone could get into my phone or do something untowards and it appears that it's me. *I uninstalled the app from my phone but have no idea about Facebook or messenger and don't understand it and am worried I need peace of mind because I'm oblivious to it all and want to know that no one has access to my phone or details because of this . Could this be clarified to me and if anything has been done from my phone or a false account then can this be rectified. Thanks
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Customer service issue
Reported by GetHuman-deanlud
Feb 18th, 2019 - 8 mons ago
I have an issue with Facebook too
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GetHuman-deanlud started working on this issue
Feb 18th 5:10pm
GetHuman-deanlud shared this issue with friends on Facebook
Feb 18th 5:11pm