My * accounts were hacked back in September **** by Timothy Fredrick we reported it but...

GetHuman2232879's customer service issue with Facebook from February 2019

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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman2232879's own words
My * accounts were hacked back in September **** by Timothy Fredrick we reported it but my accounts were disabled for pretending to be someone else but he was on my accounts acting as me. I have sent in i.d. verification and still got nowhere saying I didn't send it to the proper channel yet I used Facebook's links. Please help I would like my accounts back and would not go against facebook standards at any time. *My first account is as follows:*S*****@***.com *Name: Sheri A Ross*My second account is:*S*****@***.com *Name:Sheri Ross
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Customer service issue
Reported by GetHuman2232879
Feb 18th, 2019 - 8 mons ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
Similar issue to 339267 others
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GetHuman2232879 started working on this issue
Feb 18th 3:26pm