Dear Sir, Madam,**We had a Facebbok Page at:*https:**business.facebook.com*lezizyemekle...

GetHuman-hkamci's customer service issue with Facebook from February 2019

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The issue in GetHuman-hkamci's own words
Dear Sir, Madam,**We had a Facebbok Page at:*https:**business.facebook.com*lezizyemeklerim***We received a message from Page ** Messages section about to earn money from Facebook Page Rightsidebar ad publishing. First I thought that they're cheaters and do not care about. Than she sent a URL which include business.facebook.com*......**When I click that URL, a new user created with a name Ads are sponsored *. I checked existing users roles and they seem as Page anlyst, only this Ads are sponsored * was admin. **Then I requested for page admin role but of course they did not reply.**Now I see some unrelated posts on:*https:**business.facebook.com*lezizyemeklerim***I sent couple of messages from https:**www.facebook.com*help about this issue but none of them replied.**We have recipe website at:*https:**www.lezizyemeklerim.com***and this Facebook page belongs to this website since last * years.*You can check all of our posts, messages etc.**We have Two-factor authentication with my mobil phone but it doesn't work at this step.**Could you please help us about this problem to solve it? We need our page admin roles and delete those fake accounts for our pages at:*https:**business.facebook.com*lezizyemeklerim****Regards...
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Facebook

Customer service issue
Reported by GetHuman-hkamci
Feb 18th, 2019 - 8 mons ago
I have an issue with Facebook too
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GetHuman-hkamci started working on this issue
Feb 18th 6:13am