Last night, I forgot my password and when I went to reset my password The SMS option WI...

GetHuman-malrules's customer service issue with Facebook from February 2019

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The issue in GetHuman-malrules's own words
Last night, I forgot my password and when I went to reset my password The SMS option WILL NOT send me a code, at all. Ever. And the phone number on file is correct. I had the code emailed and THE VERY FIRST TIME I entered the code I was told I tried to enter it too many times. So today I tried again and got the same code emailed and YET AGAIN was told I tried too many times and I am STILL LOCKED OUT. Here is my info*Mallory Lang*Phone, (***)***-*****Email, *****@***.com*And a backup email, ******@***.com*I typically use my Note * to access my account which should be listed on my login area
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Facebook

Customer service issue
Reported by GetHuman-malrules
Feb 17th, 2019 - 8 mons ago
I have an issue with Facebook too
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GetHuman-malrules started working on this issue
Feb 17th 6:09am