HELLO.. I got a new phone the other day. The store that I bought it at had difficulty b...

GetHuman2224856's customer service issue with Facebook from February 2019

1 view
 | 
337078 similar
 | 
0 following
Help with my Facebook issue
GetHuman2224856's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2224856 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2224856 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman2224856 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman2224856's own words
HELLO.. I got a new phone the other day. The store that I bought it at had difficulty brining my photos, and contacts over. they changed my passwords. I was able to get into my apple id, and gmail..but not FB. I forgot my password so followed instructions to reset..FB would not accept any of the codes that were given. then you blocked me because you said I abused the system???? could you please clear the block so *I can reseert.. Thankyou Wendy MacRitchie
GetHuman2224856 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman2224856 fixed the problem
We are waiting for GetHuman2224856 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2224856 fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman2224856
Feb 17th, 2019 - 8 mons ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
Similar issue to 337078 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman2224856 started working on this issue
Feb 17th 12:19am
GetHuman2224856 shared this issue with friends on Facebook
Feb 17th 12:19am