I made my phone number my email log in and because of that i have to log in from just t...

GetHuman-lullubyl's customer service issue with Facebook from February 2019

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The issue in GetHuman-lullubyl's own words
I made my phone number my email log in and because of that i have to log in from just that phone for security reasons. So what happend is,Old phone broke i bought a new one and the email for my facebook i no longer have acces to . and when it trys to send a verification code to my phone mumber it doesnt go through and i never receive anything . i know multiple an all of the passwords i made for my facebook and i would like update my facebook info. And would like to speak with someone who can help me directly . i have proof that facebook belongs to me i just cant recover it trough any device .
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Facebook

Customer service issue
Reported by GetHuman-lullubyl
Feb 16th, 2019 - 8 mons ago
I have an issue with Facebook too
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Seen by 2 customers so far
Similar issue to 337030 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-lullubyl started working on this issue
Feb 16th 11:23pm