Hi,*I managed to lock myself out of my facebook about a month ago after changing my pas...

GetHuman2222609's customer service issue with Facebook from February 2019

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The issue in GetHuman2222609's own words
Hi,*I managed to lock myself out of my facebook about a month ago after changing my passcode and forgetting the new passcode. I have no access to the email linked to my account and have tried to recover it but to no avail. I have trusted contacts set up and have tried to recover my account using the codes provided by my trusted contacts *-* times. Each time it either doesn't work or tells me i'm trying too often, even if I leave it for a week? I know the pin for my mobile facebook app. I have no number set up with facebook. Please could you help me unlock my account as I have a lot of memories and contacts I do not want to lose.
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Facebook

Customer service issue
Reported by GetHuman2222609
Feb 16th, 2019 - 8 mons ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 336674 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman2222609 started working on this issue
Feb 16th 5:30pm