I believe someone either hacked my account or had it disabled because me and whoever th...
GetHuman-infamouz's customer service issue with Facebook from February 2019
Help with my Facebook issue
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-infamouz will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-infamouz can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Facebook has better answers for you: Facebook Help Center
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Before contacting them, items GetHuman-infamouz may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-infamouz's own words
I believe someone either hacked my account or had it disabled because me and whoever the person is shared the same Facebook name.. which is (Black Shakespeare).I'm a Poet and that was given to me at the age of **. It has always stuck with me. I've had this name and my Facebook account since **** and I have never had any complaints before. My page has been disabled since September of **** and I have not had feedback on when I will be able to have my account back. If you could provide me with some feedback.. it would be greatly appreciated. I would like to keep my account. I have no problem changing my name* if need be..**Thanks in advance..
GetHuman-infamouz did not yet indicate what Facebook should do to make this right.
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