I believe someone either hacked my account or had it disabled because me and whoever th...

GetHuman-infamouz's customer service issue with Facebook from February 2019

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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-infamouz's own words
I believe someone either hacked my account or had it disabled because me and whoever the person is shared the same Facebook name.. which is (Black Shakespeare).I'm a Poet and that was given to me at the age of **. It has always stuck with me. I've had this name and my Facebook account since **** and I have never had any complaints before. My page has been disabled since September of **** and I have not had feedback on when I will be able to have my account back. If you could provide me with some feedback.. it would be greatly appreciated. I would like to keep my account. I have no problem changing my name* if need be..**Thanks in advance..
GetHuman-infamouz did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman-infamouz
Feb 15th, 2019 - 8 mons ago
I have an issue with Facebook too
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Timeline
GetHuman-infamouz started working on this issue
Feb 15th 5:41pm